Monroe County Public Library (“MCPL” or “Library”) is committed to protecting user privacy. This statement explains what information we collect from you and why. By using our website, visiting a Library location and/or utilizing other services we provide, you agree to this policy. 

What information does MCPL collect?
We collect and keep information about you when you sign up for a library card, use Library services and via our use of Google Analytics, which collects information about your interaction with our website.

The Library catalog can be accessed via the Library website or at any Library location. Users can login to their user account and view materials currently checked out or request new items for checkout. This account also provides user access to the system we use to maintain the information you provide when you obtain your library card. 

User-Provided Information: When you obtain a library card, we ask you to provide certain information. We offer you the opportunity to review, update, change or delete this information by logging into your user account, or by visiting or contacting any Library location. If you deactivate your user account, you will no longer be able to request materials, check out materials, or use the external resources provided via the Library website. You may still access all of these resources as a visitor to any Library location, but only within the location. The information we collect is explained below.

• Personal Information: This is personally identifiable information, such as your name, physical address, email address, phone number, Library barcode and other similar information.

• Residency Verification: We collect this personally identifiable information from your Driver’s License, government-issued identification, or the other proof of residency you provide when you obtain your library card. See the list of acceptable forms of proof of residency for more information.

• Login Credentials: This is any username or password you provide as part of the process to create an online user account that allows you to view your Library record at any time.

• Library Record: This is the information related to your use of Library materials. The information we collect and keep includes your current material checkouts, current and historical material requests (holds and interlibrary loan), and a record of those materials associated with both current and historical fees or fines charged to your account (paid or unpaid). The system we use provides us with the option to keep a record of your previous checkouts, regardless of fees or fines, for those patrons who prefer to do so. We never do this without your express consent. Please contact us or visit any location if you have any questions. 

We only keep the information described in the examples above as long as needed to provide you with our services.