Last Updated: June 25, 2019
Monroe County Public Library (“MCPL” or “Library”) is committed to protecting user privacy. This Policy explains what information we collect from you and why. By using our website, visiting a Library location and/or utilizing other services we provide, you agree to this policy.
What information does MCPL collect?
We collect and keep information about you when you sign up for a library card, use Library services and via our use of Google Analytics, which collects information about your interaction with our website.
The Library catalog can be accessed via the Library website or at any Library location. Users can login to their user account and view materials currently checked out or request new items for checkout. This account also provides user access to the system we use to maintain the information you provide when you obtain your library card.
User-Provided Information: When you obtain a library card, we ask you to provide certain information. We offer you the opportunity to review, update, change or delete this information by logging into your user account, or by visiting or contacting any Library location. If you deactivate your user account, you will no longer be able to request materials, check out materials, or use the external resources provided via the Library website. You may still access all of these resources as a visitor to any Library location, but only within the location. The information we collect is explained below.
- Personal Information: This is personally identifiable information, such as your name, physical address, email address, phone number, Library barcode and other similar information.
- Residency Verification: We collect this personally identifiable information from your Driver’s License, government-issued identification, or the other proof of residency you provide when you obtain your library card. See the list of acceptable forms of proof of residency for more information.
- Login Credentials: This is any username or password you provide as part of the process to create an online user account that allows you to view your Library record at any time.
- Library Record: This is the information related to your use of Library materials. The information we collect and keep includes your current material checkouts, current and historical material requests (holds and interlibrary loan), and a record of those materials associated with both current and historical fees or fines charged to your account (paid or unpaid). The system we use provides us with the option to keep a record of your previous checkouts, regardless of fees or fines, for those patrons who prefer to do so. We never do this without your express consent. Please contact us or visit any location if you have any questions.
We only keep the information described in the examples above as long as needed to provide you with our services.
The Library’s website offers access to a number of external resources, such as research databases and resources for study and entertainment. Links to these sites are labeled “Visit Resource” and take users to an external website. Many of these external websites require you to provide your library card barcode and password to access materials. We do not share your information with these sites, and providing your barcode and password allows confirmation of your permission to access available materials. However, users should read the privacy statements at these websites to determine their specific practices.
Information Collected Automatically by Google Analytics: When you use the Library website, the Library catalog or our Ask a Librarian service, Google Analytics automatically captures and saves information about your usage. We use this information for the purpose of making our website more accessible to our users. Google Analytics collects:
- Your Internet Protocol (IP) address
- Your geographic location
- The type of web browser and the electronic device you used
- The date and time you visited the website, and the length of time you spent viewing the site
- How you arrived at our website, such as via search engine results
- The specific pages that you viewed on our website
Google Analytics also provides this helpful Information for Visitors of Sites and Apps Using Google Analytics. Google Analytics can be disabled using the Google Analytics Opt-out Browser Add-on, or other available browser extensions and products.
Google Analytics and Cookies: According to Google’s Information for Visitors of Sites and Apps Using Google Analytics, “Google Analytics collects first-party cookies, data related to the device/browser, IP address and on-site/app activities to measure and report statistics about user interactions on the websites and/or apps that use Google Analytics.” and “The information stored in the local first-party cookie is reduced to a random identifier (e.g., 12345.67890).”
Library Computers and WiFi: If you are using a Library computer, we currently only collect information regarding the time any user spent at any computer workstation and no personally identifying information. All other information, such as search history, any websites visited, and downloads or documents viewed or worked on, is immediately deleted when the anonymous user session is terminated. If you are using our public WiFi network, we collect the MAC address and name of your WiFi device.
Social Media and Email: This Policy includes the potential collection or storage of any identifying information available to us if you post content to our social media pages, or contact us via email, website form, or social media. Please consider using the Ask a Librarian service to contact us if you wish to remain anonymous.
Legal Requests: If we receive a valid subpoena, warrant, or court order, we will share the information described above only if the law requires us to do so, and only with knowledge and consideration of privacy laws applicable to libraries.